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Every Connection Matters

IT expertise is important, but so is working with a Managed Service Provider (MSP) that delivers a great experience. At HighPoint Technology Group, we’re good at both. Our team of IT experts takes a personalized hands-on approach to providing great service. We act with accountability and deliver on our commitments, and our fierce dedication to our customers shows in everything we do.

Expertise You Can Count On

Since 2010, we’ve helped countless organizations just like yours make the best use of their business technology. Get expertise to solve today’s challenges and recommendations to meet your company’s evolving needs as it grows.

IT Services to Keep You Running at Full Speed

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Custom Managed Services

Streamline your IT services, including desktops, servers, networks, and video conferencing platforms.
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Cloud Management

Optimize your operations to reduce
cloud costs, manage cloud services,
and minimize business risk.
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Cyber Security

Stay ahead of sophisticated security
threats like ransomware with
vulnerability assessments.

IT Solutions Designed to Accelerate Your Business

IT Strategy and Planning

Refine your IT strategy by creating an actionable and realistic plan that gets you where you want to go.

  • IT roadmaps and accessories
  • CIO and CISO advisory
  • Business continuity

Technology Transformations

Take your IT systems to the next level with consultations for specific projects and let us manage your systems or help transition your IT programs.

  • Project-based consulting
  • Mergers
  • Acquisitions

Workplace Experience

Propel your workplace into the future by optimizing your devices and connecting your workforce for optimal productivity.

  • Remote work solutions
  • Workplace modernization
  • Employee experience
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Lifecycle Management

Improve business needs, budget, and timing with lifecycle management solutions designed to keep your devices secure, up to date, and reliable.

  • Vendor strategy
  • Lifecycle planning
  • Hardware and software maintenance
98.8%
Customer Satisfaction Score (CSAT)
24/7 Support
Any device, any issue, any time

Our Approach

Our customer-focused approach puts your business front and center. By investing the time to understand your objectives and long-term growth strategy, we can design a customized IT solution.
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Handpicked Talent

Based on your technical needs, industry, users, and company personality, you’re assigned a CEM and engineer to make sure everything runs smoothly.
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Seamless Transition

Onboarding tasks – like installing and updating computers – are easily scheduled for non-standard business hours to prevent disruptions.
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Guaranteed Satisfaction

Your CEM is empowered to make things right. If your problem isn’t resolved in 30 days, you can opt out of your contract.
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High-Touch Engagements

From in-person meetings to video chats and phone calls, regular one-on-one communication ensures the customer service you deserve.
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HighPoint Magic Portal

See into the future with personalized strategic recommendations, costs, timelines, priorities, and even the ability to bundle projects at a discounted price.

Educational Resources

As a trusted managed IT service provider, we’re committed to helping educate you. Check out these assets to learn about using technology to enhance your business.
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Why Businesses Are Moving to an MSP

See the powerful benefits for small to medium-sized businesses.
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6 Considerations When Selecting an MSP

Learn the essentials to make a confident choice.
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6 Fears Associated With Changing MSPs

Discover why change is less painful than you think.

Don’t Just Take Our Word for It

“They continually help us do the right thing for our company’s data, security, and budget, without trying to sell us unnecessary services. They want to work with folks to make their IT environment work best for them. They will go over options and numbers until it’s the right fit.”
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Chryse Jerome, Clark Condon
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