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The HighPoint Difference

Dedicated to providing stellar customer service with a side of technology

Founded in 2008, HighPoint Technology Group has been a leading technology provider in Texas, with our headquarters and primary Operations Center both located in Houston. Our portfolio of services is here to offer you solutions that are perfectly aligned with your organization’s specific needs. We are dedicated to providing stellar customer service with a side of technology.

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Our Solutions and Services

Customer Service Done Differently

The Point

Discover "the point" behind HighPoint Technology—read about what propels our customer service as well as the values and promises that built the foundation of HighPoint.

Our Approach

The foundation of our company was built upon our unique relationships with our clients. We prioritize delivering services that allow for seamless integration of IT solutions into your company. With everything we do we strive to be the "High Point" of your day and want to ensure that we ease your workflow, not add to it.

The HighPoint Customer Experience

Touchless HighPoint Assessment

Detect your security vulnerabilities with our touchless assessment. We offer a complete audit of risk items that could be compromising the safety of your network.

HighPoint Magic Portal

Your one-stop shop for IT services. In this custom digital portal you will be able to view your CSAT scores, invoices, and server performance.

24-hour Access to IT support

Outside of our business hours we offer 24-hour access to our IT support team at no extra charge. You will be able to contact them via phone, email, and a secure chat.

Our Customer Satisfaction Score

Tracking our values and performance is extremely important to us. We want to ensure that when we tell our customers that we walk a different path, we actually live that statement and our promise is matched by our customers' experiences. That is where our Customer Satisfaction Score comes in. View our rating in real-time to see we practice what we preach.

View our score

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