How IT
Should Be
Elevate your IT experience with small business IT services that combine technical expertise and concierge-level service.
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99.1%
Customer Satisfaction
24/7
Customer Support
13 +
Years at Full Speed
Every Connection Matters
IT expertise is important, but so is working with a Managed Service Provider (MSP) that delivers a great experience. At HighPoint Technology Group, we’re good at both. Our team of IT experts takes a personalized hands-on approach to providing great service. We act with accountability and deliver on our commitments, and our fierce dedication to our customers shows in everything we do.
Expertise You Can Count On
Since 2010, we’ve helped countless Houston-area SMBs make the best use of their business technology. Get expertise to solve today’s challenges and recommendations to meet your company’s evolving needs as it grows.
IT Services to Keep You Running at Full Speed
Custom Managed Services
Streamline your IT services, including desktops, servers, networks, and video conferencing platforms.
Cloud Management
Optimize your operations to reduce
cloud costs, manage cloud services,
and minimize business risk.
cloud costs, manage cloud services,
and minimize business risk.
Cyber Security
Stay ahead of sophisticated security
threats like ransomware with
vulnerability assessments.
threats like ransomware with
vulnerability assessments.
IT Solutions Designed to Accelerate Your Business
IT Strategy and Planning
Refine your IT strategy by creating an actionable and realistic plan that gets you where you want to go.
- IT roadmaps and accessories
- CIO and CISO advisory
- Business continuity
Technology Transformations
Take your IT systems to the next level with consultations for specific projects and let us manage your systems or help transition your IT programs.
- Project-based consulting
- Mergers
- Acquisitions
Workplace Experience
Propel your workplace into the future by optimizing your devices and connecting your workforce for optimal productivity.
- Remote work solutions
- Workplace modernization
- Employee experience
Our Approach
Our customer-focused approach puts your business front and center. By investing the time to understand your objectives and long-term growth strategy, we can design a customized IT solution.
Handpicked Talent
Based on your technical needs, industry, users, and company personality, you’re assigned a CEM and engineer to make sure everything runs smoothly.
Seamless Transition
Onboarding tasks – like installing and updating computers – are easily scheduled for non-standard business hours to prevent disruptions.
Guaranteed Satisfaction
Your CEM is empowered to make things right. If your problem isn’t resolved in 30 days, you can opt out of your contract.
High-Touch Engagements
From in-person meetings to video chats and phone calls, regular one-on-one communication ensures the customer service you deserve.
HighPoint Magic Portal
See into the future with personalized strategic recommendations, costs, timelines, priorities, and even the ability to bundle projects at a discounted price.
Educational Resources
As a trusted managed IT service provider, we’re committed to helping educate you. Check out these assets to learn about using technology to enhance your business.
Don’t Just Take Our Word for It
“They continually help us do the right thing for our company’s data, security, and budget, without trying to sell us unnecessary services. They want to work with folks to make their IT environment work best for them. They will go over options and numbers until it’s the right fit.”
Chryse Jerome, Clark Condon
Get a Free Technology Assessment
Downtime costs you money and cyberattacks threaten your business. Uncover any vulnerabilities with an audit of your IT network.
