Network Performance Management
Do not allow your network problems to reach levels that negatively impact productivity or how you are perceived by your clientele. Take advantage of today’s digital landscape, which offers a multilayered network visibility and quick response to potential and immediate troubles, including:
- SLA Management
- Load Balancing
- Cloud Management
- Availability Management
- Traffic Management
- Configuration Management
- Capacity Management
Remote Network Administration and Service Level Management
Get the IT management you need at the scale you need it from HighPoint. As your organization grows, your IT team can be swamped by tactical demands, restricting their ability to execute strategic objectives. Our engineering team can work remotely as your on-call IT team, responding to network issues, handling onboarding and offboarding, and software user support.
End-to-End Monitoring
Take a proactive approach and plan for the future of your network. With a centralized view of your system, you will work with updated security, compliance, and performance requirements allowing you to spot potential problems before they affect your company or customers.
Services offered include:
- Incident Remediation
- Event Management
- Reporting
- Compliance (HIPAA or PCI)
- Change Management
- Third-Party Management (e.g. Cisco SmartNET)
- IMAC
Managed Security (SIEM)
Security Information and Event Management (SIEM) provides outstanding threat protection and insight into your security environment so you can meet even the most stringent security and compliance requirements. Get the benefits of SIEM without the burden with HighPoint’s on-call security experts.
We’re ready to help with:
- Incident Detection and Prevention
- Reporting
- Remediation
- False Event Suppression
- Policy Development
- System Testing